We have a 30-day return policy, which means you have 30 days after receiving all your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn, unwashed or un-altered, with tags, and in its original packaging.
To start a return, you can contact us at firstname.lastname@example.org
Please do not send your return to the address on your package. That is not our warehouse address, and belongs to our shipping agent. Once we accept your return request, we will inform you of the return address by email.
You can always contact us for any return question at email@example.com
Exceptions / non-returnable items
Any items that have been worn, washed or altered are not eligible for returns.
Defective, damaged and wrong items
We sincerely apologise for any inconvenience caused by receiving a wrong, defective garment or damaged garment with transportation problems. Please contact us at firstname.lastname@example.org with your order number and photos of the fault. We will provide you with a solution.
E-mail address: email@example.com